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Plans & Pricing

Store Shield offers plans for every stage of your business, from new stores to enterprise operations.

Plan Comparison​

FeatureFreeStarter ($9/mo)Pro ($29/mo)Enterprise ($99/mo)
Visitors/month5005,00025,000100,000
Content protection✅✅✅✅
Right-click disable✅✅✅✅
Copy/paste disable✅✅✅✅
Image protection✅✅✅✅
Basic analytics✅ (7 days)✅ (30 days)✅ (90 days)✅ (Unlimited)
Bot detection-✅✅✅
Spy tool detection--✅✅
IP/Country blocking--✅✅
VPN blocking--✅✅
Phishing detection--✅✅
Fraud order analysis--✅✅
Counterfeit detection---✅
Marketplace monitoring---✅
Takedown assistance---✅
Email alerts✅✅✅✅
Webhook alerts--✅✅
Priority support---✅

Plan Details​

Free Plan​

Best for: New stores testing Store Shield

Includes:

  • Up to 500 unique visitors/month
  • Basic content protection
  • Simple analytics (7-day history)
  • Email support

Limitations:

  • No bot detection
  • No spy detection
  • No IP blocking
  • No advanced features

Starter Plan - $9/month​

Best for: Growing stores that need bot protection

Includes everything in Free, plus:

  • Up to 5,000 unique visitors/month
  • Bot detection (Selenium, headless, honeypot)
  • 30-day analytics history
  • Email alerts for threats

Best for stores that:

  • Are experiencing scraping
  • Want to monitor bot activity
  • Need more analytics history

Pro Plan - $29/month​

Best for: Established stores needing comprehensive protection

Includes everything in Starter, plus:

  • Up to 25,000 unique visitors/month
  • Spy tool detection
  • IP and country blocking
  • VPN/Datacenter blocking
  • Phishing detection
  • Fraud order analysis
  • 90-day analytics history
  • Webhook alerts

Best for stores that:

  • Have significant traffic
  • Face competitor monitoring
  • Want geographic restrictions
  • Need fraud protection

Enterprise Plan - $99/month​

Best for: Large stores with brand protection needs

Includes everything in Pro, plus:

  • Up to 100,000 unique visitors/month
  • Counterfeit detection on marketplaces
  • Marketplace monitoring (Amazon, eBay, etc.)
  • Takedown assistance
  • Unlimited analytics history
  • Priority support (24-hour response)

Best for stores that:

  • Sell branded/unique products
  • Face counterfeiting issues
  • Need marketplace monitoring
  • Require fast support

How Billing Works​

Subscription Model​

  • Billed monthly through Shopify
  • Appears on your Shopify invoice
  • Cancel anytime
  • No long-term contracts

Billing Cycle​

  • Starts when you select a paid plan
  • Renews on the same day each month
  • Prorated when upgrading mid-cycle

Payment​

  • Uses your Shopify payment method
  • No separate payment setup needed
  • All billing through Shopify

Upgrading Plans​

When to Upgrade​

Consider upgrading when:

  • Approaching visitor limits
  • Needing features on higher plans
  • Growing your business

How to Upgrade​

  1. Go to Billing in the sidebar
  2. Click Upgrade on desired plan
  3. Review the change
  4. Confirm upgrade

Changes take effect immediately. You're charged the prorated difference.

Upgrading Benefits​

  • Immediate access to new features
  • Higher visitor limits apply instantly
  • Analytics history starts building

Downgrading Plans​

When to Downgrade​

You might downgrade if:

  • Traffic decreased
  • Not using advanced features
  • Budget constraints

How to Downgrade​

  1. Go to Billing in the sidebar
  2. Click Change Plan
  3. Select lower plan
  4. Confirm downgrade

Note: Downgrade takes effect at next billing cycle.

What Happens When You Downgrade​

  • Keep current features until period ends
  • Lose access to higher-tier features after
  • Data is preserved (within retention limits)

Canceling​

How to Cancel​

  1. Go to Shopify Admin → Apps
  2. Find Store Shield
  3. Click Delete

Or:

  1. Go to Billing in Store Shield
  2. Click Cancel Subscription
  3. Confirm cancellation

What Happens When You Cancel​

  • Protection stops immediately
  • Your settings are preserved for 30 days
  • Reinstall within 30 days to restore
  • After 30 days, data is deleted

Before You Cancel​

Consider:

  • Downgrading to Free instead
  • Pausing (contact support)
  • What issues led to cancellation

Free Trial​

How Trials Work​

  • 7-day free trial on Starter and Pro
  • Full access to plan features
  • No charge unless you continue
  • Cancel anytime during trial

Starting a Trial​

  1. Go to Billing
  2. Click Start Trial on desired plan
  3. No payment required during trial

After Trial​

  • If you continue: First charge after 7 days
  • If you cancel: Returns to Free plan

FAQ​

Q: What counts as a "unique visitor"? A: Each distinct browser/device visiting your store. One person visiting multiple times counts as one visitor.

Q: What happens if I exceed my limit? A: Protection continues but some features may be limited. We'll notify you to upgrade.

Q: Is there an annual discount? A: Not currently. Monthly billing gives you flexibility.

Q: Can I pause my subscription? A: Contact support for pause options. Otherwise, downgrade to Free.

Q: Are there setup fees? A: No. Just the monthly subscription cost.

Q: Do you offer refunds? A: We follow Shopify's refund policy. Contact support for billing issues.