Settings
The settings page lets you configure how Store Shield works on your store.
Protection Settings
Store Security
Access via Store Security in the sidebar.
| Setting | Description |
|---|---|
| Disable right-click | Block context menu |
| Disable copy/paste | Block text copying |
| Image protection | Block image downloads |
| Text selection | Disable highlighting |
| DevTools detection | Detect developer tools |
| View source | Block Ctrl+U shortcut |
Bot Detection
Access via Bot Detection in the sidebar.
| Setting | Description |
|---|---|
| Enable bot detection | Master toggle |
| Honeypot traps | Hidden element detection |
| Trap links | Invisible link detection |
| Behavioral analysis | Mouse/scroll patterns |
Spy Detection
Access via Spy Detection in the sidebar.
| Setting | Description |
|---|---|
| Enable spy detection | Detect spy tools |
IP Blocking
Access via IP Blocking in the sidebar.
| Setting | Description |
|---|---|
| Enable IP blocking | Master toggle |
| Blocked IPs | Specific IP addresses |
| Blocked CIDRs | IP ranges |
| Blocked countries | Geographic blocks |
| Allowed IPs | Whitelist |
| Block VPN | Block VPN users |
| Block datacenter | Block hosting IPs |
Integration Settings
Script Injection Method
How Store Shield code is added to your store:
| Method | Description | Best For |
|---|---|---|
| App Embed | Automatic via theme | Most stores |
| App Block | Manual placement | Custom control |
| Script Tag | Shopify Script Tag API | Legacy themes |
Changing Injection Method
- Go to Settings
- Select injection method
- Follow the setup instructions
- Verify it's working
Theme Compatibility
Store Shield works with all themes, but some may need adjustments:
If protection isn't working:
- Check app embed is enabled in theme settings
- Verify no JavaScript errors in console
- Contact support with your theme name
Account Settings
Your Plan
View and change your subscription:
- Current plan and features
- Visitor usage this period
- Billing date
- Upgrade/downgrade options
See Plans for details.
Billing
Managed through Shopify:
- View invoices in Shopify admin
- Update payment method in Shopify
- Cancel subscription in Shopify
Notification Settings
See Alerts for full configuration.
Quick settings:
- Email addresses for alerts
- Alert frequency
- Webhook URL (Pro+)
Advanced Settings
API Access
For developers integrating with Store Shield:
- Go to Settings → API
- Generate an API key
- Use in your integrations
Note: API access requires Pro plan or higher.
Data Export
Export your data:
- Go to Settings → Data
- Select date range
- Choose data types
- Download as CSV
Available exports:
- Protection events
- Bot detections
- Spy detections
- IP blocking events
- Analytics summary
Data Retention
We retain data for:
| Data Type | Retention |
|---|---|
| Protection events | 30 days |
| Bot/spy signals | 30 days |
| Analytics | 90 days |
| Fraud orders | 90 days |
| Phishing/counterfeit | Until resolved |
After retention period, data is automatically deleted.
Support
In-App Support
- Go to Support in the sidebar
- Choose: Bug report, Feature request, or General inquiry
- Describe your issue
- Submit
We respond within 24 hours on business days.
Documentation
You're reading it! Browse by category:
Contact
- Email: support@storeshield.in
- Response time: Within 24 hours
Common Settings Tasks
Enabling a Feature
- Navigate to the feature page
- Toggle the master switch to ON
- Configure sub-settings as needed
- Click Save
Disabling a Feature
- Navigate to the feature page
- Toggle the master switch to OFF
- Click Save
Resetting to Defaults
- Go to Settings
- Click Reset to Defaults
- Confirm the reset
This resets all settings to initial values. Your data is preserved.
Uninstalling Store Shield
- Go to Shopify Admin → Apps
- Find Store Shield
- Click Delete
- Confirm uninstallation
Note: Uninstalling stops all protection immediately. Your data is retained for 30 days in case you reinstall.
Troubleshooting Settings
"Settings aren't saving"
- Check for validation errors (red text)
- Ensure all required fields are filled
- Try a different browser
- Clear browser cache
"Protection not working after enabling"
- Wait 2-3 minutes for propagation
- Test in incognito window
- Verify app embed is enabled in theme
- Check browser console for errors
"Can't access certain features"
Some features require higher plans:
- Bot detection → Starter+
- Spy detection → Pro+
- IP blocking → Pro+
- Phishing/Counterfeit → Enterprise
Upgrade your plan to access these features.